Cancellation Policy

All registration cancellations must be received in writing by fax to (202) 265-4435 or email to info@housingonline.com. NH&RA’s cancellation policy is as follows:

Cutoff Date Fee Assessed
8/21/2020 No cancellation fee before 8/22/2020.
9/21/2020 $150 fee for cancellations between 8/22/2020 through 9/21/2020.
9/22/2020 No refunds from 9/22/2020 onward.

Registration Substitution Policy

No fee will be assessed to send a substitute for an event registration. Substitutions may be made by contacting us at (202) 939-1750 or info@housingonline.com.