Cancellation Policy

All registration cancellations must be received in writing by fax to (202) 265-4435 or email to info@housingonline.com. NH&RA’s cancellation policy is as follows:

Cutoff Date Fee Assessed
1/31/2020 No cancellation fee before 2/1/2020.
2/29/2020 $150 fee for cancellations between 2/1/2020 through 2/29/2020.
3/01/2020 No refund from 03/01/2020 onward.

Registration Substitution Policy

No fee will be assessed to send a substitute for an event registration. Substitutions may be made by contacting us at (202) 939-1750 or info@housingonline.com.