Supporting Affordable Housing Residents and Front-Line Employees


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This roundtable discussion explores how affordable housing leaders are incorporating lessons learned from the COVID-19 emergency response to modernize management, resident services, resident relocation and construction management platforms.

  • See how leading owners and managers are leveraging technology to improve and expand services at properties while protecting the health and welfare of residents and front line employees;
  • Learn about a major new federal funding that will help expand resident access to broadband internet and technology;
  • Take home practical tips, hacks and best practices for preservation developers and construction professionals to facilitate in-place rehabs;
  • Gain insight into how employers are supporting the mental and emotional health of front line workers in the affordable housing field;
  • Explore how affordable housing companies are facilitating diversity, equity and inclusion in their organizations and the communities they manage.


For years the Garrison Institute has offered an experiential skill-building initiative that provides resilience trainings for direct service providers through the Contemplative-Based Resilience (CBR) ProjectThis evidence-based approach provides professional service providers the awareness and engagement tools to strengthen resilience and foster connection so they may “be well to serve well.”  Learn how the Jonathan Rose Companies are using resources from the CBR Project to equip their employees with contemplative tools to help cultivate stress awareness and promote resilience by encouraging balance and connection.utilizing tools and strategies from CBR Project to support techniques.

Who Should Attend:

  • Multifamily Owners & Developers
  • Property Management & Asset Management Professionals
  • Resident Service Coordinators
  • Multifamily Human Resources Professionals
  • Housing Finance Agency Staff

Continuing Education

1.5 Continuing Education (CE) credits will be offered to those who complete the full course.