The New Mexico Mortgage Finance Authority (MFA) has implemented the following procedures in response to COVID-19.

Increased remote accessibility:  MFA has had a successful telecommuting program in place for several months with more than half of our staff working from home up to two days a week. We have expanded that program to five days a week and are working to connect additional staff remotely. Offsite staff can still be reached by calling their office phone.

Meetings and trainings:  As much as is possible, we will conduct meetings and trainings via WebEx or teleconference. This includes the Board of Directors meeting scheduled for Wednesday, March 18, which board members will attend remotely. As always, the board meeting will be open to the public. However, we encourage you to join the meeting via WebEx. The broadcast can be accessed through our website: http://housingnm.org/resources/webcasts. All out-of-state travel and off-site conferences for staff have been canceled.

Property monitoring:  Monitoring visits will be limited during this time. They will be rescheduled as soon as it is deemed safe and appropriate to do so.

Walk-in visitors to MFA:  While we will continue to take walk-in customers, we ask that in-person meetings with our staff be conducted by WebEx or teleconference.