The New York Housing Conference released a new case study examining delays in leasing newly constructed affordable housing through NYC’s Housing Connect lottery system and outlining practical reforms to accelerate move-ins for low-income and homeless New Yorkers. The analysis found it took 27 months to lease 180 newly constructed affordable apartments in the Bronx, including 18 months after the lottery closed, even after the building had received a Temporary Certificate of Occupancy and was safe for residents.  

The case study identifies administrative bottlenecks that slow lease-up timelines and offers recommendations to streamline the process while maintaining fairness and compliance.  

Findings: 

  • The application and review processes are inefficient and ineffective 
  • Repetitive documentation and agency oversight added months of delay: 
  • Administrative hold ups caused delays in the homeless referral pipeline 
  • Duplicative inspection requirements caused move-in delays 

Recommendations:  

  • Shift HPD oversight of marketing agents from step-by-step monitoring to audit-based compliance 
  • Use technology to reduce processing burdens and filter ineligible and uninterested applicants earlier 
  • Ensure homeless referrals arrive income-eligible with rental assistance pre-approved 
  • Allow more direct coordination between developers and shelters 
  • Expand virtual and third-party inspections 
  • Eliminate duplicative inspection requirements for newly constructed units using City rental assistance