Cancellation Policy

All registration cancellations must be received in writing by fax to (202) 265-4435 or email to info@housingonline.com. NH&RA’s cancellation policy is as follows:

Cutoff Date Fee Assessed
4/12/2018 No cancellation fee (before 4/13/2018).
5/10/2018 $150 fee for cancellations (between 4/13/2018 through 5/10/2018).
5/11/2018 No refunds (from 5/11/2018 onward).

Registration Substitution Policy

No fee will be assessed to send a substitute for an event registration. Substitutions may be made by contacting us at (202) 939-1750 or info@housingonline.com.

Hotel Cancellation Policy

Hotel reservation information coming soon.