Cancellation Policy

All registration cancellations must be received in writing by fax to (202) 265-4435 or email to info@housingonline.com. NH&RA’s cancellation policy is as follows:

Cutoff Date Fee Assessed
8/11/19 No cancellation fee by 8/11/2019.
9/11/19 $150 fee for cancellations between 8/12/2019 through 9/11/2019.
9/12/19 No refunds from 9/12/2019 and onward.

Registration Substitution Policy

No fee will be assessed to send a substitute for an event registration. Substitutions may be made by contacting us at (202) 939-1750 or info@housingonline.com.