Cancellation Policy

All registration cancellations must be received in writing by fax to (202) 265-4435 or email info@housingonline.com. NH&RA’s cancellation policy is as follows:

Cutoff Date Fee Assessed
12/09/2016 No cancellation fee before this date
1/20/2017 $150 cancellation fee for cancellations before this date
2/22/2017 No refunds permitted

Registration Substitution Policy

No fee will be assessed to send a substitute for an event registration. Substitutions may be made by contacting us at (202) 939-1750 or info@housingonline.com.

Hotel Cancellation Policy

Individuals must register for the conference within two weeks of reserving a room in the NH&RA hotel block at the Hyatt Regency Coconut Point.