Cancellation Policy

All registration cancellations must be received in writing by fax to (202) 265-4435 or email to info@housingonline.com. NH&RA’s cancellation policy is as follows:

Cutoff Date Fee Assessed
12/16/2019 No cancellation fee before 12/16/2019.
1/25/2019 $150 fee for cancellations between 12/16/2019 through 1/25/2019.
1/26/2019 No refunds from 1/26/2019 onward.

Registration Substitution Policy

No fee will be assessed to send a substitute for an event registration. Substitutions may be made by contacting us at (202) 939-1750 or info@housingonline.com.